CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG
Abstract
The present article describes prerequisites for introduction and operation of CRM systems at the metallurgical enterprises, and also shows specific features of CRM systems for metallurgical branch.
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For citations:
Akushko D.V. CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG. Litiyo i Metallurgiya (FOUNDRY PRODUCTION AND METALLURGY). 2015;(2):74-75. (In Russ.)
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